As an Agile Coach, a ScrumMaster, Consultant, or Leader in your organization, your job includes helping people work more effectively. Sometimes that means directly helping individuals and teams. But often, your work involves solving problems—and engaging other people to solve problems— people beyond your team.
You may have no authority to insist those people listen or do, yet managers and executives expect organization-wide results from your activities.
Many executives see clearly how teams should change, but don’t see how the environment or their own actions impact teams. Handing those executives an impediment list isn’t a winning strategy.
In our Coaching Beyond the Team workshop, you will learn the arc of a helping relationship – Center-Enter-Turn. You’ll discover ways to establish credibility and rapport to influence and coach beyond the team. You’ll learn how to use a range of diagramming and thinking techniques to create understanding, and share data in a way that enables others to engage and take action.
Through simulations and small group activities we’ll explore common organizational patterns and dynamics. Through discussion and practice, you’ll learn tools that will help you communicate the changes needed to unleash productivity.
You will learn:
- How to Center yourself, Enter the system, and Turn the system towards better fit for function
- How to see the visible and invisible structures in the organization which sustain the current pattern.
- How problems extend into the organization.
- How to discover and show factors that affect the situation, and how they influence each other.
- How to choose which actions to take first.
The workshop’s design and content will take your skills to the next level. You’ll learn techniques for understanding the real problem. New analysis tools will reveal the real company, which bears little resemblance to the chart hanging on the wall. Experiential exercises will make this part of your coaching DNA.
In this workshop we’ll cover.
- Laying the Groundwork
- Workshop Philosophy
- Forming a learning community
- Entering Groups
- Activity / Debrief
- Analysis tools
- The language of change
- Change Artist roles
- Creating Client Connection
- Shape of the Problem
- Finding Factors
- Influence Diagrams
- Other diagrams (as time permits)
- Organization Dynamics
- Activity / Debrief
- Human Systems Dynamics
- Subjective Impact Analysis
- After the workshop
- Staying Connected
- Continual Learning
When / Where:
Don & Esther talk about language in relationship to coaching and change.
Don & Esther discuss how to create rapport and rapport’s value .
I started my career as a programmer, and over the years I’ve worn many hats, including business owner, internal consultant and manager. From all these perspectives, one thing became clear: our level of individual, team and company success was deeply impacted by our work environment and organizational dynamics. As a result, I have spent the last twenty-five years helping companies design their environment, culture, and human dynamics for optimum success.
I’ve written over 100 articles, and co-authored two books–Agile Retrospectives: Making Good Teams Great and Behind Closed Doors: Secrets of Great Management. I write about management, leadership, collaboration, organizations and change (or another topic I’m currently exploring).
I’m an original founder of the Scrum Alliance and the AYE Conference, and I have served two terms on the Board of Directors for the Agile Alliance.
My experience across a variety of industries, from small startups to Fortune 50 organizations, provides a solid platform for assisting clients through their transition to Agile development practices.I incorporate my study of communication, personality types, team styles, systems thinking, and human systems dynamics into my work and writing. You can find a number of my articles published at Better Software magazine and StickyMinds.com.
I frequently speak at local and regional conferences as well as Agile Development Practices and the Agile 201x Conferences.
“Highly interactive and engaging activities followed by thought-provking conversations.” …Andrew Saeman, Senior Agile Consultant at Centare.
“This is an exciting, eye-opening workshop that provided creative and innovative techniques for coaching teams while assisting participants in developing their Agile network.” …Kathleen Kannan
“This course is about helping individuals, teams, and organizations become more effective. The exercises and discussion with students and instructors let you personalize the material.” … Sellers Smith Dir, Quality Assurance
“If you have a chance to participate in Esther and Don’s workshops, do not hesitate and go for it. The style of learning throughout the workshop was amazing with its simplicity yet undoubtedly difficult to establish in such short period of time that two days gives us. The setup of the physical space not as much as the emotional comfort that their approach just emitted on its own. They have set up the emotional space for us to be as open as possible and vulnerable yet at the same time have the feeling of safety. I have not experienced that style of knowledge sharing/exchange in a long time. So much information was shared and exchanged without the feeling of material heavy session. It was all done through carefully thought out exercises that almost seemed to mask that this was learning and it didn’t feel like a torrent of data poured on my head, even that it was ;)” … Konrad Hajdukiewicz Senior Agile Consultant
“A wonderful experiment-driven experience in understanding social interactions and how to effectively influence their outcome.” … Michael Schreiber, Senior Software Engineer
“A very intense two days, from which you will come away with new tools & insights you can apply in the real world to coach beyond the team.” … Em Campbell-Pretty, Partner, Context Matters
“Excellent for expanding your tool box. Lots of practical experience with using the models and tools.” … Cliff Hazell, Coach
“No better way to start understanding what you see as you work with teams, groups, and organizations. An astonishing amount of insight in two days of interaction.” … Michael Tardiff, Consultant
* So many tools to use!
* Ways to influence/work with people
* Not about Agile or Scrum 🙂 … Valerie Morris, Agile Coach/Sr Program Mgr